Get Help

Lifeline Southern Africa
10th Floor, North City House
Cnr Melle & Jorrisen Street
Contact by: - Phone
Hotline: 0861 322 322
24 Hour service:
Services for South Africans

Personal crisis help services

I need help and I need it now! Wherever you are, whatever the time of day, and however bad it is ... here's someone to call.
LIFE LINE Life Line Southern Africa
24-hour crisis intervention service. "Emotional First Aid station". Free, confidential telephone counselling, rape counselling, trauma counselling, Aids counselling, and a range of other services. Not-for-profit organisation.
CHILDREN IN CRISIS Childline South Africa
Assistance from trained counsellors for abused children, young people and their families. Not-for-profit organisation.
  • 24-hour toll-free helpline: 0800 055 555
SA National Council for Child Welfare
The co-ordinating body for 177 affiliated child welfare societies, organisations and community outreach projects.
Johannesburg Child Welfare Society
Services Johannesburg and broader community and offers services to abandoned, abused and neglected children. Also facilitates adoption and foster care.
  • Head office: (011) 331-0171
  • Website
Police Child Protection Units
Special police units that investigate violent crimes against children and offer specialised services to child victims of crime. There are 45 such units around the country.
WOMEN IN CRISIS People Opposed to Woman Abuse (Powa)
Gauteng-based organisation offering shelter and counselling services to women in abusive relationships, rape survivors, survivors of incest etc.

Stop Women Abuse
Crisis counselling for women who have been raped or abused, advice and support for people wanting to support women in need of help, legal and other options available for abused women and rape survivors. Run by Life Line.
  • Toll-free Helpline: 0800 150 150
  • Website
Speak Out
Rape emergency information, services, advice, links. Non-governmental organisation.
Rape Crisis
Rape crisis counselling, court preparation, support groups, important contact numbers. Non-governmental organisation.
ALCOHOL & DRUG ADDICTION Alcoholics Anonymous SA
Worldwide fellowship for alcoholics supporting those choosing to be sober. Only requirement for membership is a desire to stop drinking.
For families and friends of problem drinkers, with a special section (Alateen) for children of alchoholics, as well as for adult children of alcoholics.
Narcotics Anonymous SA
NA is a non-profit organisation for recovering drug addicts who meet regularly to help each other stay clean.
  • Cape Town helpline: 0881 30 03 27
  • Johannesburg helpline: (011) 485 5248
  • Website
SA National Council on Alcoholism and Drug Dependence
Sanca provides specialised and affordable prevention and treatment services for alcohol and other drug dependence. Based in Johannesburg with 38 affiliates (counselling centres) that operate independently.
  • Head office: (011) 482-7187
  • Website
Sadag campaigns to eliminate discrimination and stigma in the field of mental health and to support, educate and assist the public, patients and their families with mental health problems and issues. Provides information on depression, panic disorder, social phobia, generalised anxiety disorder, post-traumatic stress disorder, bi-polar mood disorder, obsessive compulsive disorder, schizophrenia and an array of other psychiatric conditions - including those affecting children and the elderly, and suicidal behaviour. Can help you find a psychiatrist, psychologist, or GP with special interest in mental health in your area. Helpline staffed by trained and counsellors.
  • Help line: (011) 262-6396 (8am - 8pm, seven days a week)
  • For a suicidal Emergency: 0800 567 567
  • E-mail: Zane Wilson (founder) for counselling queries
  • Website
FAMILY & MARRIAGE Family and Marriage Association of SA
Famsa supports families through stressful situations: offers counselling and education to strengthen marriage and other relationships in the family. Assists with divorce, mediation, domestic violence, trauma, grief counselling etc. Famsa has 27 offices around the country.
Has 30 day clinics and 10 micro clinics around the country offering safe abortions, family planning services including birth control, pregnancy tests, male and female sterilisation, HIV testing and ante-natal services. Fees charged according to client's income bracket.
  • Toll free: 0800 11 77 85
  • National: (011) 838 3271
  • Website
Emergency Contraception Hotline
24-hour toll-free hotline for information and referrals on emergency contraception. A public-private partnership between the provincial health department, the University of Stellenbosch, the World Population Foundation, and private clinic Medi-Challenge.

Tel: 031 301-2145
Fax: 031 301-2147
Centre Manager: Nonhlanhla Mkhize (

Projects and Services offered by the Community Centre
Personal Counselling & Support Groups
We will be training a number of volunteers to provide individual and group counselling on all personal issues related to being lesbian, gay, bisexual or transgendered.
HIV/AIDS Education & Support
This extensive project deals with a range of issues and services for the LGBT community including Awareness workshops; HIV+ counselling groups; HIV+ lifestyle workshops; HIV drug treatment; HIV Buddies
Legal Advice Centre
The Advice Centre assists LGBTs in taking up a range of issues from employment discrimination to immigration to human rights issues. Cases will be dealt with at the centre or be referred out.
Reading and Resource Centre
A range of books, magazines, and videos are available for use at the Centre. We also plan to provide facilities for researchers.
Religious Project
This project is currently limited to establishing a database of religious services available to the LGBT community.
Tourist Advice Project
This will start up as a database for tourists of all LGBT friendly venues, spaces and activities in Durban. The project could grow into a tourist office for gay and lesbian visitors.
Other Projects & Activities
Health, Sport, Social Events
Everyone in South Africa is encouraged, from individuals to communities, businesses and government, to take personal and collective responsibility to stop new HIV infections, to give care and support to those with HIV, and to ensure access to treatment for people in need.
List of Organisations
Organisation Name Telephone Number
Child Victims of Sexual, Emotional and Physical abuse 0800 035 553
Child Welfare South Africa - National Head Office 011 492 2888
Childline 0800 055 555
Corruption Helpline 0800 201 414
Crisis on Call0861 574 747
Crime Stop 0860 010 111
Department of Basic Education 012 312 5911/ 0800 202 933
Department of Home Affairs 012 810 7667
Department of Social Development 012 312 7794
Department of Women, Youth, Children and People withDisabilities 012 300 5577/16
Diabetes Action 031 201 2077
Emergency Contraception Hotline 0800 246 432
Grants Helpline 0800 601 011
Gay Men's Health Project021 425 6463
HIV-911 Programme - Countrywide Database of HIVService Providers 0860 448 911
Human Rights Advice Line 021 426 2277
Lifeline Southern Africa 0861 322 322
Love Life Sexual Health Line 0800 121 900
Marie Stopes South Africa (Toll Free Number) 0800 117 785
Money for Mom's - UIF maternity claims services 011 465 9876
Mothers to mothers 0800 668 4377
National AIDS Helpline 0800 012 322
National Association of Child Care Workers 021 762 6076
National Association of People Living with AIDS (NAPWA) 011 873 7156/58
National Children's Rights Centre 031 307 6075
National HIV Health Care Workers Hotline 0800 212 506
National Network on Violence Against Women 021 448 6180
National Toll Free PMTCT Related Information Helpline 0800 668 4377
Nursing Services SA 0860 654 321
Office on the Rights of the Child 012 300 5500/01
People Opposing Women Abuse (POWA) 011 642 4345
Rape Crisis 24 Hours Life Line 0861 322 322/021 461 1113
SAPS Emergency number 10111
South African Social Grants Helpline 0800 601 011
Sex Worker Education and Advocacy Taskforce (SWEAT)021 448 7875
Stop Gender Violence Helpline 0800 150 150
Suicide Helpline 0800 567 567
Safeline 0800 035 553
The Gay and Lesbian Helpline (Triangle Project) 021 712 6699
The South African Depression and Anxiety Group (SADAG) 011 262 6396
Thetha Junction, sexual health information 0800 121 900
Treatment Action Campaign - National Office 021 422 1700
Vaccine Helpline0860 160 160
Women's Health0800 116 941/011 202 0500

No comments:

Post a Comment